Cookie Policy
This policy explains the cookies and similar technologies (such as browser local storage) used on g8-one.com and in the G8 ONE app at app.g8-one.com.
Your choice: we only use optional analytics if you choose “Allow”. Essential storage – needed to sign you in, keep the service secure and remember your choices – is always used. You can change your mind at any time with Cookie settings in the website footer, or in the app under Settings › Account › Privacy choices.
1. Essential storage (always on)
| Name | Where | Purpose | How long |
|---|---|---|---|
| g8site-consent | g8-one.com (local storage) | Remembers your cookie choice | Until you clear it or change your choice |
| sb-…-auth-token | app.g8-one.com (local storage) | Keeps you signed in securely (set by our authentication provider, Supabase) | Until you sign out; sessions end after 7 days without use and at most 30 days |
| g8consent | app.g8-one.com (local storage) | Remembers your privacy choice in the app | Until you change it |
| g8active | app.g8-one.com (local storage) | Records your last activity so we can sign you out after 7 days without use | Rolling |
| g8… settings and offline data | app.g8-one.com (local storage, IndexedDB and service worker cache) | Remembers settings such as language and menu layout, and keeps sign-ins and sign-offs made without signal until they can be sent | Until sent, changed or cleared |
| Stripe cookies (for example __stripe_mid, __stripe_sid) | Stripe Checkout and billing pages | Payment security and fraud prevention, set by Stripe when you pay | Up to 1 year – see Stripe's cookie policy |
2. Analytics (only if you choose “Allow”)
| Name | Provider | Purpose | How long |
|---|---|---|---|
| _ga, _ga_<id> | Google Analytics | Counts visits and shows which pages are used, with IP addresses anonymised. Advertising features are switched off | Up to 2 years |
| _clck, _clsk, CLID, MUID | Microsoft Clarity | Heatmaps and anonymised session insights to improve the design. Form inputs are masked | From 1 day up to 1 year |
In the app, choosing “Allow” also lets Sentry record a masked session replay when an error happens (all text and inputs hidden, never on worker screens). Sentry error reports themselves do not use cookies.
We do not use advertising or cross-site tracking cookies.
3. Managing cookies
Besides our cookie settings, you can block or delete cookies and local storage in your browser settings. Blocking essential storage will stop sign-in from working. More information: ico.org.uk – cookies.
4. Contact
Questions: support@g8-one.com. See also our Privacy Policy.